Official Hotel Vrythof FAQ

Question 1

What are the check-in and check-out times at Hotel Vrythof?

Accepted Answer

You can check in at Hotel Vrythof from 3:00 PM and check out until 11:00 AM. Prefer to stay a little longer? Based on availability, we offer a free late check-out until 12:00 PM.

Question 2

Is it possible to change or cancel a non-refundable rate at Hotel Vrythof?

Accepted Answer

A non-refundable rate is a more advantageous rate that does not offer the possibility of changes or cancellations.

Question 3

Are pets allowed at Hotel Vrythof?

Accepted Answer

No, pets are not allowed at Hotel Vrythof.

Question 4

Is parking available at Hotel Vrythof?

Accepted Answer

Hotel Vythof does not have a private parking space available. However, Q-Park Vrijthof is available within a short walking distance.

Question 5

Are there cribs available at Hotel Vrythof?

Accepted Answer

No, Hotel Vrythof does not have cribs.

Question 6

Is Hotel Vrythof accessible for guests with limited mobility?

Accepted Answer

No, Hotel Vrythof is not suitable for guests with limited mobility. The hotel does not have an elevator and guests need to take some stairs to reach the rooms.

Question 7

Can I rent a bike at Hotel Vrythof?

Accepted Answer

Hotel Vrythof does not rent bicycles itself. Fortunately, there are several options in Maastricht to rent a bicycle. Feel free to contact us, and we will be happy to assist you with a suitable recommendation.

Question 8

Is there a possibility to park bicycles at Hotel Vrythof?

Accepted Answer

No, Hotel Vrythof does not have a secure bicycle storage. However, there is a municipal bicycle rack in the immediate vicinity of the hotel where you can park your bike.

Question 9

Is there a charging point for electric cars available at Hotel Vrythof?

Accepted Answer

No, Hotel Vrythof does not have its own charging point for electric cars. In the nearby Q-Park Vrijthof, charging stations are available.

Question 10

Is breakfast served at Hotel Vrythof?

Accepted Answer

No, Hotel Vrythof does not serve breakfast. In the immediate vicinity of the hotel, you will find plenty of cozy cafes and restaurants where you can enjoy a delicious breakfast.

Question 11

How does digital check-in work at Hotel Vrythof?

Accepted Answer

A few days before arrival, you will receive an email with all the information about your stay. Once your reservation has been paid in full, you will also receive your digital key. This will give you easy access to Hotel Vrythof and your hotel room.

Question 12

When will I receive my digital key?

Accepted Answer

You will receive your digital key on the day of arrival, after your reservation has been paid in full. Therefore, please check in advance that your contact details have been entered correctly, so that you receive all the information on time.

Question 13

Do I have to pay for my stay in advance?

Accepted Answer

Yes. To use the digital check-in and your digital key, your reservation must be fully paid before arrival.

Question 14

Can I arrive at any time?

Accepted Answer

Yes. Thanks to digital check-in, you are not dependent on a reception desk’s opening hours. From the check-in time onward, you can arrive whenever it suits you.

Question 15

Does Hotel Vrythof have a reception?

Accepted Answer

No. Hotel Vrythof is a fully digital hotel and does not have a physical reception. Do you have questions before or during your stay? Then we are of course available remotely to assist you.

Question 16

What do I need to use my digital key?

Accepted Answer

You only need a smartphone. An internet connection is required to open your digital key. After that, you can easily access the hotel and your room.

Question 17

What if my digital key doesn't work?

Accepted Answer

Are you experiencing problems with your digital key or can’t you get into the hotel? Please contact us directly. We’ll help you as quickly as possible.

Question 18

I have booked multiple rooms. How does that work?

Accepted Answer

Have you reserved multiple rooms? Then we would like to receive the name, email address and mobile phone number of the main guest for each room. This way, we can send each guest their own digital key.

FAQ

general hotel information